Hi, my name is Mark.

Just Eat | Rethinking the rating and reviews
How we enhanced the existing ratings system and made it more reliable for our customers

Just Eat | Fixing the minimum spend
How we improved the usability of ordering food and increased conversion by 0.25% (270,000 extra orders per year)

Severn Trent | Digital transformation
How we transformed the digital experience, helping customers to self-serve better

ivDripRate
iPhone app for managing drug infusions, which has generated more than 25,000 downloads and is used by healthcare practitioners globally